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Live Webinar: Top Customer Care Trends to Watch Out for in 2021 (30 min)
With a boom in ecommerce comes increased demand on your contact centers for customer care. We just don’t know what tomorrow will bring (isn’t that the truth!) and we your contact center infrastructure needs to respond and scale accordingly.

Our featured speaker Christopher Buzzeo has directed Ability Commerce’s contact center since the 1980s (Chris started when he was in high school… only kidding but close to the truth!).

Oct 27, 2020 03:00 PM in Eastern Time (US and Canada)

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Christopher Buzzeo
Vice President, Operations @Ability Commerce
Chris has 20 years of experience in the direct commerce industry. Joining the company in 1997, Chris has held key positions in Project Management, Sales, Information Technology and most recently Operations. As the Vice President of Operations, he is responsible to provide leadership to all employees across multiple locations. Chris leverages his knowledge and experience within Ability Commerce, both strategically and tactically, to benefits our clients and maximize customer experience.