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Live Webinar: Top Order Management Trends to Watch Out for in 2021 (30 min)
To scale your ecommerce/direct commerce business, be it orders coming in from your ecommerce site, phone orders via a call center, Amazon, or brick & mortar stores… a secure, scalable, nimble, robust in direct commerce features order management system is essential for your back office.

While your front-end ecommerce platform gets all the glory (it’s the “face” on your operation), your back-end order management system is your work horse!

Whether you are considering replatforming your legacy OMS due to lack of support, lack of enhancements, continued investment without ROI or order fulfillment automation has become a requirement due to skyrocketed ecommerce orders, this webinar is for you.

Debbie Longo is a direct commerce industry veteran. Debbie’s worked with many order management systems over the years stemming from the days of pure play catalog retailers to today’s omnichannel commerce world.

Debbie knows first-hand what it takes and what it will take in 2021 and beyond to be successful in direct selling with respect to OMS/ERP. She is the product owner of Ability Commerce’s OMS and we are excited to be able to share her industry insights with you!

Oct 6, 2020 03:00 PM in Eastern Time (US and Canada)

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Speakers

Debbie Longo
Vice President, Client Services @Ability Commerce
Debbie has spent 28 years increasing value and responsibility in the direct marketing software industry. Previous positions include Director of Client Services for BSA, Inc. (a division of Acxiom), and Vice President of Client Services for Ecometry Corporation (now known as JDA Software). In these roles, Debbie has worked with some of the top direct marketing companies in the industry, such as: Coldwater Creek, Nordstrom, QVC, Brookstone, Casual Male, and many others. Debbie’s depth of experience with direct retail software and order management systems ensures her dedication to usability and stability when developing products and services for Ability Commerce.